Hacking Humans cover image

Outsmarting the scammers.

Hacking Humans

00:00

Is There a Conflict Between the Two Teams?

It's not uncommon for folks who've been at something to fall into their own patterns and habits and beliefs. And certainly interpersonal relationships and communications can be kind of fuzzy. So I could see how it would be easy for biases to kind of sneak in there. It seems to me like part of what you're doing is getting in here and kind of shaking things up, but doing so in a way that is backed by science and research. Yes, absolutely.

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