The act of crafting, is the motivation for a crafter? Or is it being part of a community and having friends? Because we are humans and we're social beings. ih've always seen some elements of each of these, but i'm wondering what you personally believe is the driving force behind this. And that's and by bringing in artists that are well established in the space,. well known to a to validate. The road block of purchasing goods on line is, what do i do with these? And how can i trust that this is actually the softest yarn sustainably produced in peru?, she said....
Morgan Spenla shares why her company Crafter delivers a wonderful experience to makers (01:06), how they monetize (15:04), why she hires customer support from Starbucks (48:07), and more!