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3 Ingredients to Build Empathy and Foster Deep Relationships | Geoffrey Cohen

The Art of Charm

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The Unpredictability of the World

I think it speaks to a powerful craving we have to think that our world is fundamentally predictable, at least, you know, and I'll be okay here. And the problems we'll be able to manage together. Someone comes in in that moment of unpredictability, where things seem to be going to hell in a hand basket, and says they're to blame, they're the problem. That's fertile grounds for stereotypes and stereotypes when it really should be grounds for questioning and perspective getting. It's like that old George Carlin skit, everyone is either an idiot or a maniac here, except for me. So one of the things we can do are these psychological calisthenics to

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