2min chapter

The EntreLeadership Podcast cover image

How to Lead a Business When You’re Clueless

The EntreLeadership Podcast

CHAPTER

How to Sustain Excellence in Customer Satisfaction

Dave Ramsey: I own a lawn care company here in Charlotte, North Carolina. We do weed control and fertilization for commercial and residential properties on a monthly basis. By the end of this year, we are projecting to have around 650 monthly customers," he says. "I want to have a lot of emotion around the demand for excellence in customer satisfaction"

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