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Is Churn Dead?? | Ep 167
The Game w/ Alex Hormozi
How to Overdeliver on a Product, Right?
The first thing is expectations. The next thing is a huge break through that i had, which is about qualifications. And so then we can over deliver, and then we can actually telight a customer,. Even though what we did was actually amazingg right? In the first four weeks, between before and after, we went from 22 escalation calls to zero.
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