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E037 - Crypto Expert: The Future of Bitcoin, Cryptocurrency & NFTs | Alex Chehade (Binance)
First Things THRST
Exploring AI Applications in Customer Service at Binance
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The chapter discusses the integration of AI bots in Binance's customer service operations, including resolving inquiries, indexing FAQs, and generating marketing content efficiently. It emphasizes the role of generative AI in content creation and how it enhances accessibility to information. The conversation also touches on the potential of AI in personalizing fitness programs and the challenges of AI-driven trading in financial markets.
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