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238: How to Talk About the Hard Things with David Wood

The Modern Manager

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The Ego's Job Is to Show Us All the Bad Things That Can Happen

The first step is to disarm the person. You don't want to just come in with blame or anger. The ego's job is to show us all the bad stuff that can happen. But it's often secondary to think, well, we could get more connected. And then here's a pro at the end of the day: Be positive about what you're doing.

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