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2min chapter
Big super reckoning: Are Australians losing faith in the system?
The Fin
Crisis in Claims Handling: The Emotional Toll on Australians
This chapter explores the struggles Australians face with poor claims handling in the superannuation sector, especially concerning death benefits. It highlights the emotional impact of delays and the urgent need for super funds to enhance customer service in response to growing complaints.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode