The Fin cover image

Big super reckoning: Are Australians losing faith in the system?

The Fin

00:00

Crisis in Claims Handling: The Emotional Toll on Australians

This chapter explores the struggles Australians face with poor claims handling in the superannuation sector, especially concerning death benefits. It highlights the emotional impact of delays and the urgent need for super funds to enhance customer service in response to growing complaints.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app