Dental Emergency - Do You Tend to Lean Toward Treating the Emergency?

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"I feel that everyone regardless of their means should have access to dental care," he says. "We do welcome emergencies, but we are very clear that when an emergency comes in, they are seen in between our scheduled patients" The decision making there is whether or not the dentist can see them being cognizant of the time frame and knowing how many patients we're going to see.

Do you find it tough to make decisions? Do you get stuck coming up with options (or overwhelmed by too many of them)? Or maybe you worry about how people will take your decision and if they’ll disagree with it? Do you often grapple with guilt or regret after making a final call?

A dentist who directs a public health clinic wants to gain confidence in her ability to make sound decisions. Behavioral scientist Leslie John shares methods for not overthinking, preempting pushback, and making peace with a tough call.

Guest expert:

Leslie John is a behavioral scientist and professor at Harvard Business School.

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