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The 2,000th Episode Spectacular

Techmeme Ride Home

CHAPTER

Navigating the Future of Tech and Customer Experience

This chapter explores the early phases of a podcast and its collaboration with TechMeme, highlighting benefits such as insights into news trends. It delves into the evolving customer service landscape, the role of AI in enhancing user experience, and the necessity for businesses to adapt like software companies. Additionally, the discussion touches on wearable technology, its adoption hurdles, and how both legacy and newer companies strategize to connect with their audiences.

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