Service and Problem Solving at a Young Age

"i just love that, you know, they gave you objectives in terms of how things should run, and then gave you really no instruction to get there," he says. "I found problems solving just to be exhilarating." He started out as a front office, a front desk agent for 716 room convention hotel,. Twoe restaurants, 60 thousand a square foot of event space, valet, you name it. And work at a hotel, ye, like seven 71 is seared into my brain?"

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Lee Curtis, CCHP, co-founded RESIDE Worldwide, Inc. in November 2017. Lee and his partners believe that the traditional corporate housing industry is in a state of evolution and is being driven by the acceleration of interest in alternative housing globally. RESIDE’s core purpose is to transform the way that extended stay travel is purchased with a focus on delivering global travel solutions for enterprise companies with global needs.

Mr. Curtis is active in the corporate housing industry, having served on the Corporate Housing Providers Association (CHPA) board of directors from 2003-2008 and then again from 2015-present. From 2004-2007 he additionally served as Vice President and Chairman and again as Chairman from 2019 through 2021. His companies have won over 13 Tower of Excellence awards for Company of the Year, Marketing Campaigns of the year, and various other accolades from the association. He is also the recipient of CHPA’s “Provider Member of the Year – Individual” award. In June of 2020, Lee was awarded the “CEO Excellence Award for Innovation” from CEO Magazine for innovation in global furnished accommodations. In February 2021, Mr. Curtis was awarded the CHPA’s Industry Impact Award. Formerly known as the Lifetime Achievement Award, this award is given to an individual that has made significant and lasting contributions to the industry.

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In this episode, we explore:

03:10 - Guest Background

06:12 - What was the pull for hospitality

17:02 - How ROTC refine your leadership ability

24:39 - Different offerings of RESIDE company

31:09 - How RESIDE company deals with Covid

35:18 - Goal for RESIDE in the 360 Platform

40:03 - Tools and Systems that allows you to aggregate expenses

44:49 - Evolution of RESIDE - corporate housing

49:24 - Evolution of Business travel

51:59 - What’s next for RESIDE

Connecting with the Guest: