The Importance of Customer Service

"If you have the best coke, if everybody else is stepping on it, why even take that risk? Why take the hassle?" he says. "There's nothing worse than haggling with coke heads ... I used to have that back in the day when people would be like, man, this shit is bunk." 'I try to operate more on a customer service side because when I was operating, basically everybody had a block'