Customer Service and Unexpected Charges

The Congressional Budget Office update found the top 10% of earners in the U.S. have 70% of the nation’s wealth, possibly the greatest disparity in our history. Today, Clark discusses the severity of income inequality and its effects on our society. Also - if you have a smart device in your home, you might not realize some of the privacy concerns, especially with Amazon’s Alexa.

• Income Inequality: Segment 1
• Ask Clark: Segment 2
• Privacy Warning!: Segment 3
• Ask Clark: Segment 4

Mentioned on the show:

• NYTimes: America Has Never Been Wealthier. Here’s Why It Doesn’t Feel That Way.
• How To Freeze and Unfreeze Your Credit With Experian, Equifax and TransUnion
• Understanding Home Equity Agreements
• Amazon Is Removing a Key Alexa Privacy Setting: Should You Worry?
• [The Washington Post] Alexa is getting creepier. Take this one step to improve your privacy.
• When Is the Best Day and Time To Call Customer Service?
  

Clark.com resources:

• Episode transcripts
• Community.Clark.com  /  Ask Clark
• Clark.com daily money newsletter
• Consumer Action Center Free Helpline: 636-492-5275

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