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DORA, Measuring Software ROI & Choosing The Right Metrics | Dr. Nicole Forsgren In The Engineering Room Ep. 29

The Engineering Room with Dave Farley

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Persuasion and Understanding in New Approaches

The chapter explores the importance of understanding others' perspectives and tailoring persuasion approaches to address blockers or resistance when introducing new software engineering practices. It emphasizes the value of storytelling, personal experiences, and communication styles in influencing others effectively. Additionally, it delves into the framework 'space' for measuring software delivery improvements and selecting appropriate metrics for a more holistic measurement approach.

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