Carter Busse, CIO at Workato, explores how AI is reshaping business decisions and empowering citizen developers. With over 20 years of IT leadership experience, Carter shares real-world automation examples and advice on navigating point solution vendors, and also discusses orchestrating data across systems, democratizing automation, and future trends that will revolutionize the industry.

About the Guest:

Carter Busse, CIO at Workato, is one of the leading innovators in IT/Business partnerships in automation. An accomplished IT executive, Carter brings a rich history in technology, including leading IT during three IPOs—Excite@Home, Salesforce.com, and MobileIron. Carter was hired by Marc Benioff personally as employee #70 at Salesforce. Over the years, he has developed a specialty in constructing highly effective, collaborative teams (90+), executing business strategies, and driving revenue growth while reducing operating costs. Carter is a sought-after advisor of IT leaders around the country, a Bay Area Orbie CIO Award winner, and listed on the Forbes CIO Next list of the top 50 CIOs in the United States.

Guest Highlight:

“Architecture is key. Very key. So, you set up the right infrastructure in a secure place to let people iterate in a safe place—that takes a lot of architecture. You don't want stuff being put into production that these guys built and break. Who gets the first call? It's IT. So, I really feel like our role is changing from doing more building and more enabling and more architecture.”

Timestamps:

*(00:00) - Impact of AI on business decisions
*(04:15) - Empowering citizen developers
*(07:20) - Real-world automation examples
*(20:05) - Navigating point solution vendors
*(23:35) - Democratizing automation with training and metrics
*(31:15) - Future trends and CIO secrets

Links & Resources:

Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison
Carter Busse on LinkedIn: www.linkedin.com/in/carterbusse
Learn more about Workato: www.workato.com
Hungry for more tech talk? Check out these past episodes:
- Ep 51 - Modernizing Legacy Systems with AI
- Ep 50 - Powerful Partnerships That Push CIOs to the Next Level
- Ep 49 - Investment Priorities for the Transformative CIO
Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato.

Start Listening: www.workato.com/podcast

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