Sally Kohn: I was going to ask specifically about giving people the benefit of the doubt. She says we can write a script, you know, maybe he couldn't hear what I was saying because there was noise in the room or maybe I didn't phrase this using language that was that familiar to him. Then you go to the person and you say, youknow, I noted that you didn't seem to hear what I said in that meeting. And then you do that. It's very effective even if we don't necessarily buy it is where part of your power lies in doing this," she says.

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