"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis cover image

The Future of AI Security with Adam Wenchel, CEO of Arthur.ai

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

CHAPTER

Balancing Fraud Prevention and Customer Retention in AI Models

This chapter explores the intricate motivations behind early AI models used for fraud prevention in business, focusing on the trade-offs between accuracy and customer satisfaction. It also addresses the importance of managing interconnected models to avoid creating fragile systems reliant on informal knowledge.

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