"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis cover image

The Future of AI Security with Adam Wenchel, CEO of Arthur.ai

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

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Balancing Fraud Prevention and Customer Retention in AI Models

This chapter explores the intricate motivations behind early AI models used for fraud prevention in business, focusing on the trade-offs between accuracy and customer satisfaction. It also addresses the importance of managing interconnected models to avoid creating fragile systems reliant on informal knowledge.

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