No Vacancy The Podcast with Natalie Palmer cover image

59. Can Your Property Management Software Do THAT?! Interview with Jurny

No Vacancy The Podcast with Natalie Palmer

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The Host's Response to a Guest's Review

A host complains about a guest a review that a guest left. We will see screenshots of the review and more importantly screenshots of the hosts response to this review. I had a brainy at guest complain about humidity when they were bringing all of their wet kaya year in every night and expected to blame the host for their own wrongdoings. The pool was down until Labor Day as is stated in the listing and I was at the complex myself while the guest was during the same dates using both hot tubs as well. My response is how I deal with them when they do this ignorant stuff. This was the equivalent of a guest taking a big deuce on the floor then sitting there and

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