28min chapter

My First Million cover image

#100 with Anthony "Pomp" Pompliano - The "Export Framework" to Business Creation

My First Million

CHAPTER

Scaling Service Businesses: Training, Automation, and Opportunities

This chapter explores the complexities of scaling service-based businesses, emphasizing effective training systems and the evolving role of automation in various industries. It highlights the importance of thorough onboarding processes and rigorous training programs while discussing the shift in economic priorities from efficiency to resiliency. The conversation further delves into intriguing anecdotes from the tech industry, illustrating the strategic dynamics and decision-making within companies like Facebook and Instagram.

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