AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
6min chapter
E282 | Navigating Early-Stage Growth: Churn, Retention, & Customer Success at Pylon
CHURN FM
Navigating Customer Success in Early Growth
This chapter delves into the challenges of establishing customer success and support in a growing startup, with a focus on team structure and the role of a new customer success manager. It highlights the hiring challenges faced by the company and the importance of balancing personal development, efficiency, and growth in a rapidly expanding team.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode