Banking Transformed with Jim Marous cover image

Building an Emotional Connection in Banking

Banking Transformed with Jim Marous

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Stores Are Part of Our Strategy

We continue to give out many, many, many pens, but just recently, we actually have now started making them from recyclobal water bottles. Stores still are part of our strategy. A lot of our acquisitions still happens in stores. We do know that there's a time when people just prefer face to face interactions. 88 % of our own customers say that on line, mobile, online and were mobile bankingm is the most important aspect of convenience.

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