4min chapter

Make Things That Matter cover image

Donna Lichaw: The leader's journey

Make Things That Matter

CHAPTER

How to Succeed in a Difficult Conversation

When you're struggling to work well with someone else, separate your facts, feelings and fiction of what is going on in the situation. You want to understand your side of the story, understand their side of the stories. And then you want to co-create a shared ending to the story so that you can all reach your shared goals. We'll link to all this in the show notes.

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