The Art of the Brand cover image

Lululemon’s Misstep: How a Media Twist Shaped (and Shook) an Iconic Brand

The Art of the Brand

CHAPTER

Navigating Missteps: Lessons in Brand Communication and Consumer Expectations

This chapter explores the obstacles a major brand encounters when going public, including quality control and misinterpretations of customer needs. It highlights the significance of transparency and effective communication in overcoming adversity and seizing opportunities for growth.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner