AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Importance of Understanding the Ground-Level Troops
This chapter discusses the importance of keeping a connection to the front lines in both the military and corporate world. It emphasizes the need for leaders to remember the mission and the people on the ground, rather than getting caught up in administrative tasks. The chapter provides suggestions for leading command staff to understand the ground level and emphasizes the need to refute the common excuse that frontline personnel don't understand the big picture.