Are You Going to Take Away My Money?

3min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

CNN's Mike Downey talks about the importance of asking questions from a place of curiosity. He says it makes people relax and give you information they might never get otherwise. The key is to not go in with biases or judgment, but really want to know what your being asked.

Karen Martin shares her top tips for clearly communicating what you mean and getting others to do the same.

— YOU’LL LEARN —

1) How to speak your mind without coming off as harsh

2) The one question to ask when someone’s being unclear

3) Fuzzy words you should stop using immediately

Subscribe or visit AwesomeAtYourJob.com/ep748 for clickable versions of the links below.

— ABOUT KAREN —

Karen Martin, president of the global consulting firm TKMG, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance.

• Book: Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance

• Book: The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence

• Website: TKMG.com

• Academy Website: TKMGAcademy.com

— RESOURCES MENTIONED IN THE SHOW —

• Article: “Multitasking undermines our efficiency, study suggests”

• Book: Out of the Crisis by Edwards Deming

• Book: The Sun Also Rises by Ernest Hemingway

• Past episode: 382: The Immense Power of Clarity with Karen Martin

— THANK YOU SPONSORS! —

• Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.