12min chapter

Ruby for All cover image

Integrations with Brittany Martin

Ruby for All

CHAPTER

Innovative Approaches to Customer Success Workshops

This chapter explores a workshop focused on customer success stories, covering topics like APIs, webhooks, and handling common queries. Discussions include the importance of preparing questions, utilizing wikis for information organization, and integrating with other platforms using Ruby and Slack APIs. The speakers also share experiences with writing gems, maintaining connections to various APIs, and the practicality of gems versus Rails applications.

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