
SFP 87: A Revolution in 'right-sizing' a client base
Transforming: Tales of Business Evolution
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Right-Sizing the Client Base
The chapter discusses the decision to right-size the client base due to lack of margin and stress caused by overworking. The speaker explains the process they went through to determine which clients to keep, including analyzing profitability and client behavior. Ultimately, they decided to eliminate non-subscription-based clients to prioritize work-life balance.
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