Connecticut set up a system where all the people who are on food assistance, when the deadline is coming up, they get a text. Every little piece of this process took a lot of work and that was what was so fascinating about watching it first hand: It's a small thing, right? Just sending a text to remind to renew and yet it took months of work,.
Millions of Americans depend on public assistance programs to help pay for food and make ends meet. But it’s not always easy for them to manage the red tape required to keep those benefits coming. Bloomberg Businessweek contributor Bryce Covert joins this episode with the story of a nonprofit called Code For America. It works with states to make navigating government bureaucracies less of a hassle. And we also hear from Code For America’s Genevieve Miller.
Read more: How Many People Does It Take for the Government to Send a Text?
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