Bringing Government Services Into The 21st Century. One Text At A Time
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How to Renew Your Food Assistance Benefits
Connecticut set up a system where all the people who are on food assistance, when the deadline is coming up, they get a text. Every little piece of this process took a lot of work and that was what was so fascinating about watching it first hand: It's a small thing, right? Just sending a text to remind to renew and yet it took months of work,.
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