GA 443 | Telling Stories and Making Meaning with Jamie Dixon
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
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Are You Able to Work the Edge of That?
When you relate enough and they're not their head enough, then you can start prodding their story. And if you're successful in the challenging part, you've changed their mind and now you can move to the resolve part which is all about taking action. If you want to know how the mind works, look at how stories work and you learn everything you need to know about working with minds. It's very similar in a way to what you're talking about.
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