2min chapter

The Next Chapter by American Express Business Class cover image

Susan Cain on “Quiet: The Power of Introverts in a World That Can’t Stop Talking”

The Next Chapter by American Express Business Class

CHAPTER

How to Tune Out Interruptions in Your Workplace

I really love the kind of creative work where you can just put your head down, get into flow. Humans in general do not do as well at tasks when they're interrupted. This is why in so many open plan offices, there's this norm that's developed of people wearing headphones to signal 'don't interrupt me now' It seems like the modern workplace really is tailored towards extroverts in that sense.

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