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4min chapter
The Future of Customer Service: AI, Automation, and Empathy with Noopur Bakshi of Hewlett Packard Enterprise
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This chapter discusses the vital interplay between technology and personal interaction in customer service, stressing the need for empathy amidst automation. It further compares the necessity of teamwork and strategy in both sports and business for optimal performance.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode