BE 433: As a Rule of Thumb, Use This Vocabulary at Work!
Business English from All Ears English
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The Art of Communication in the Workplace
This chapter highlights the significance of effective communication and documentation, stressing the importance of neutrality and attentive listening in professional settings. Through personal anecdotes and practical advice, the speakers illustrate how softer language and thorough records can enhance conflict resolution and maintain a respectful work environment.
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