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139 | Chris Voss | Hostage Negotiation Tactics for Everyday Life

The Greatness Machine

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The Black Swan Method - How Does It Work?

"I felt good about it from the very beginning because I had been volunteering on a suicide hotline for some time," she says. "If you're not exercising your emotional intelligence, the Black Swan method is just you know, the application of emotional intelligence calibrated by neuroscience" She's always worked on maintaining her skills to this day.

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