Episode 4: Do's and Don'ts of Starting/Growing a Coaching Business with Guest Rachel Laymon
All Things Endurance
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The Importance of Good Communication
Being professional, doing what you say you're going to do and being nice all matter. Good communication is essential for a coach's retention rate. A lot of people sort of don't even think about that because that's just who they are. But like my wife, for example, she had a friend who was trying to hire a triathlon coach.
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