Applying Design Thinking to Legal Services

This episode is a conversation with Katherine Porter about her journey from practicing law to founding her own company, Resourceful Lawyer which is a consultancy helping legal teams implement project management techniques into their legal work.

Katherine discusses her unique approach to problem-solving in the legal field, which involves design thinking and project management principles. Katherine explains the importance of lawyers understanding client needs, the process of workflow mapping, and the challenges of implementing new processes in law firms.

Katherine also emphasizes that empathy and understanding the client journey is a must when designing effective legal services. In the end, she also gives some real world tips about where to begin working in project management principles into legal practice.