Community Wheel of Time and Lack of Customization

This week Lauren and I take a side trip from our Season 3 theme of Metaverse to talk about the cyclical (at least to date) nature of online community investment. In this unfiltered episode, we share how this cycle has helped shape our careers and explore questions that seem to come up in every cycle: With each subsequent era, why do we have to relearn and re-invent basics? Why do most organizations still struggle with community? Why haven’t standards emerged? Why is the enterprise community platform space so static? Why do personalities and institutions almost immediately emerge during an upcycle that want to dominate vs develop