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Customer Obsession in Action - Case Study from Mailchimp

Level-up Engineering

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What Was the Feedback From the Developers and the Management?

It was the two weeks after a, the fourth of july last year. It definitely also got some constructive feedback, which i'll share as well. But people enjoyed it. People enjoyed, you know, it felt kind of freeing to have a little bit of space deciding on what you want to work on. There were a couple, like, really old bugs that were fixed, and that was really exciting. Some of the kind of constructive criticism that we got to just to think about for next time. We could have been more directive. The time and between there wasn't super long. So more calms, the more calms always, always good advice,. so next time, if

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