How action shapes thought
Pragmatism in Practice
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The Differences Between Structural and Spatial Mental Models
When it becomes abstract, we use those same capabilities to organize what will I do tomorrow. This is when it moves into this decision-making aspect that we're always doing. As people are building representations, they aren't perspective free. So there is a difference in perspective between managers who have a much broader one than the employee. And that that can create tensions and misunderstandings.
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