The Differences Between Structural and Spatial Mental Models

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When it becomes abstract, we use those same capabilities to organize what will I do tomorrow. This is when it moves into this decision-making aspect that we're always doing. As people are building representations, they aren't perspective free. So there is a difference in perspective between managers who have a much broader one than the employee. And that that can create tensions and misunderstandings.

Conveying the right type of information for a group so that they can make accurate decisions can be challenging. Barbara Tversky, Professor Emerita of Psychology at Stanford University and Professor of Psychology at Teachers College at Columbia University, alongside our take-over hosts, Barton Friedland and Jarno Kartela, uncover how people think about the physical and digital spaces they inhabit and how those are used to think, to communicate, to create, and of course, to decide. If you are a business leader, wanting better tools for understanding context and meaning in your teams, this is the podcast for you.