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6min chapter
Beyond the hotline: proactive solutions for happier cities
Round Table China
Enhancing Urban Complaint Mechanisms in Beijing
This chapter explores the rise of urban complaint mechanisms in rapidly growing cities like Beijing, highlighting innovative solutions for residents to voice grievances. It also discusses the significant improvements in complaint resolution and the importance of international collaboration for better urban governance.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode