How to Make the System Efficient, Sir?

One participant stated that she was asked for a fee of five thousand rupees to process the application, and therefore could not avail a nation card. So what are the specific problems faced by people from other states, interstate migrants? I think i would imagine that would be the most difficult set of or respondence that you would have paced in terms of inter state migration. Given that there should be free movement of people across across the country, nobody should face a problem. But it appears that it's not so.