Business Daily cover image

Should you trust reviews?

Business Daily

00:00

What if Your Reviews Aren't Genuine?

Legal review site allows clients to leave reviews about their experience. If it's a negative review, they can leave a response to that review. Law firm can go downour defarmation side of things but most law firms are quite good at responding to negative ves and taking it in their stride. But you do get the odd firm who goes a little over the top. So genuine reviews are often a matter of opinion, even if the person on receiving end doesn't like that opinion. What if those reviews aren't just an opinion? What if they've essentially been bought? Many people, including myself, have often been sent a note by the company offering incentives, such as a discount,

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app