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The Future of Legal Innovation: Play, AI, and Human Skills
This chapter explores the integration of play and creativity in the legal profession, emphasizing the enhancement of critical human skills amidst technological advances. It highlights the evolving role of generative AI in law firms and the importance of maintaining human judgment while fostering innovative environments.
We’re back for our sixth year and what a year it has been for legaltech, AI and innovation!
If 2023 was the year to figure out what generative AI was all about, then 2024 was most definitely the year for pilots, experimentation, and strategies for data and AI. Well, that was how it went for some, but not everyone…
In this, our annual year in review, we discussed what happened and where the dust settled in 2024 with Caryn Sandler, Partner and Chief Knowledge & Innovation Officer at Gilbert + Tobin and Co-chair of the CLI Advisory Board; Graeme Grovum, Head of Legal Technology and Client Services at Allens and Host of CLI’s Legal Ops Clinic in 2024; and Tessa van Duyn, CEO and Practice Leader at Moores and member of the CLI Advisory Board.
We started this session by discussing the discernible shift in mindset during 2024 from questioning if the legal industry should engage with generative AI, to embracing it as well as understanding and learning how to manage its issues – we collectively reached a new level of AI maturity!
As we dug deeper on impacts, we identified some key changes enabled by AI, particularly generative AI, to the business and practice of law this year, including:
And, Graeme demonstrated his interactive avatar too – we all want him to build us one!
We wrapped with what will come next in 2025. Will ops teams lead the way? Will our humanity and creativity be best explored through play? Will a growing sophistication in how we use GenAI, especially by clients, reinvent the B2B, B2C and D2C markets?
Thank you sooooo much Caryn, Graeme and Tessa – this is a session we look forward to every year and we’re certain you will too – don’t miss this one!
If you would prefer to watch rather than listen to this podcast, you’ll find the video here.
About the Future 50 Series
In the Future 50 Series, we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.
If you would like to recommend people for this Series, please contact us at: CLI@collaw.edu.au.
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