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The Five Types of Challengers
The relationship builder is assertive, they tend to press the customer a little bit. They're not afraid to share their views even if it's potentially a bit controversial or a bit different. And then the fifth type is the challenger who are debaters of the team and use that understanding to really push and prod. Avis: Where the worst the relationship builders are the worst. The challenge is got a bit of C, a bit of D in them. They kick ass.