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Is That What We're Doing?
"I've so much else to tell you. I could talk for another, like, 30 minutes, but i won't," he says. "We have all of the pieces, and we have all the advice we need, and we just need to execute." He talks about his new job as a technical project manager instead of an operations manager. And why it's been really good for him to get back to work on product improvements.