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Key findings from the 2023 State of Devops Report | Nathen Harvey (DORA at Google)

Engineering Enablement by Abi Noda

The Role of Artificial Intelligence in Software Development and Delivery

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The speakers discuss the presence and impact of artificial intelligence (AI) in software development and delivery, highlighting the challenges of assessing AI capabilities within a team and mentioning the positive impact on team well-being and productivity. They also discuss the need for better assessment methods and anticipate future changes in AI usage.

This week’s episode dives into the DORA research program and this year’s State of DevOps Report. Nathen Harvey, who leads DORA at Google, shares the key findings from the research and what’s changed since previous reports.

Discussion points:

(1:10) What DORA focuses on
(2:17) Where the DORA metrics fit
(4:35) Introduction to user-centric software development
(8:05) Impact of user-centricity on software delivery
(9:40) Team performance vs. organizational performance
(13:50) Importance of internal documentation
(15:19) Methodology for designing surveys
(19:52) Impact of documentation on software delivery
(23:11) Reemergence of the Elite cluster
(25:55) Advice for leaders leveraging benchmarks
(28:30) Redefining MTTR
(33:45) Changing how Change Failure Rate is measured
(36:45) Impact of AI on software delivery
(41:25) Impact of code review speed

Mentions and links:

Connect with Nathen on LinkedIn
Listen to the previous episode with Nathen
Read the 2023 State of Devops Report
The DORA Quick Check
Blog post: Documentation is like sunshine
Join the DORA community
DevEx: What Actually Drives Productivity

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