This chapter examines the delicate balance between being personable and maintaining professionalism in the hospitality and tourism sectors. It highlights experiences with service, the impact of AI in customer interactions, and reflects on how travel fosters cultural understanding.
The gang’s back with another If I Ruled the World. Christiana’s advocating for subsidized (and mandatory) world travel, Trevor’s looking to nix required friendliness, and Josh thinks the world should be a little more petty. Everyone’s in top form.
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