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How Can I Be Helpful to You Right Now?
When anyone's coming to you with a challenge or a complaint or hurt, what's the question you should ask them? How can i be helpful to you right now? I know you're really hurting. What does that do for the person who's hurting when they hear that? And then in another conversation, you might be able to offer them something more when they're not completely raw or broken. O so what is that specific question?...