Why a Good Strategy Beats Operational Excellence
Ecommerce Playbook: Numbers, Struggles & Growth
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The Importance of Strategy and Utilization in a Perfect Operations Environment
In a world of perfect operational efficiency, what will separate the winners from the losers? Well, it's going to be the strategy and the utilization of it. And I think that so much of the e-commerce stack, this is what has happened, is that Shopify fundamentally, in many ways, commoditizes operations. So maybe let's go into what the components are of a good strategy or of just strategy at all.
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