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Are you looking for some advice on how to maintain a successful law firm? In this episode of "Maximum Lawyer," host Tyson explores the concept of "never multiplying by zero," inspired by Chris Williamson. Tyson applies this mathematical principle, in four ways to law firms.
This concept means that anything multiplied by zero always equals zero. As it relates to law firms in particular, a “zero” will cancel out everything else. For example, if a law firm is doing exceptionally well, but there is one area or team that is dropping the ball, it can negate all the hard work the firm is doing.
When it comes to clients, many will disregard all the great things you did with their case if you failed or underperformed in one area. This rule drives home the idea that as a lawyer, you need to avoid pitfalls instead of amplifying successes every time.
This concept can also be used when talking about client neglect. Clients bring in the business, money and success for a firm. Without clients, a firm would cease to exist. It is important to ensure you are communicating with clients and meeting their expectations. Focus on maintaining the clients you have instead of trying to sign new clients.This will ensure clients are happy and that they refer people to you.
Listen in to learn more!
2:09 How a single critical area of failure can negate a law firm's successes
3:16 The need to focus on avoiding pitfalls
7:08 How ignoring client needs can potentially damage a firm’s reputation
18:29 How clear goals help in making informed decisions
Tune in to today’s episode and checkout the full show notes here.
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