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Josh Bersin on the Next Evolution of HR Leadership

Redefining Work

CHAPTER

Evolving HR: From Administration to Consulting

This chapter examines the transformation of Human Resources from traditional administrative roles to dynamic, consultative functions that address modern business challenges. It highlights the importance of employee self-investment and the evolving interconnectedness of HR with organizational needs. Additionally, the chapter discusses a maturity model for HR departments, emphasizing the need for customization and responsiveness in HR practices to enhance overall value.

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